Argentina

Tareas

Position Overview:

The person will be responsible for first and second level support of the office desktops machines. He will also provide onsite first hand assistance to the Cisco equipment kit located at the office server room. He will patch office face plates to the appropriate core network equipment to receive ethernet connectivity.

He will have responsibilities over the wireless, and wired office LAN and WAN.

Providing local assistance to the Wide Area Network (WAN) built of 4 DS3 circuits to the other regions is also part of his responsibilities.

He will need to be on call 24x7 one week every other two.

Day to day duties                                            

*Local install and troubleshooting of desktop application

*Built of desktops/laptops from a base image point of view

*Windows driver troubleshooting

*Windows Server 2008 maintenance and troubleshooting, File server, domain controller and print server

*local assistance with the Cisco core network equipment

*Help the NOC (Network Operation Control) with local troubleshooting for LAN/WAN issues

*Install and support of the office printing devices

*Install and support of the office VOIP (Voice over IP) telephony infrastructure

*Engages with teams from other part of the globe

*Troubleshoot the VDI environment (VMWare based)

*Organize and maintain the backup process (on site and off site)

*Help with the IT office asset tracking and identification          

Education:                                          

IT or computer science college degree                 

Required Skills:                                

English upper intermediate (oral and written)  

4 years of experience in desktop support                                    

Desired Skills:                                                   

Cisco Knowledge, VOIP Knowledge, Cisco VOIP solution