
Empresa: Thomson Reuters
Industria: Información e Investigación
Descripción: Thomson Reuters provides knowledge to act: we deliver intelligent information quickly and efficiently so professionals can make decisions that matter. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, scientific, healthcare and media markets, powered by the world's most trusted news organization.
Ubicación: Bartolomé Mitre 430, Buenos Aires, Capital Federal, Argentina
Fecha:
09 ene
Puesto:
1st Line Network Support Engineer (JUNIOR)
Perfil:
Junior
Tecnologías requeridas:
• MS Office (No Excluyente)
• LAN (No Excluyente)
• Router\Cisco (No Excluyente)
• WAN (No Excluyente)
Lugar de trabajo:
Argentina, CABA, Microcentro
Sexo:
Indistinto
Tareas
Project Summary and Position Overview
Monitors network usage, ability to detect and respond to network service problems utilizing monitoring tools. Completes initial network recording of event, triage, and complete initial network troubleshooting steps. Ability to resolved some problems without escalation to others. May also have responsibilities for public and private Web site connections and performance. Group is responsible for securing network, managing user access, protecting against or recovering from attacks, viruses, and other vulnerabilities. This position requires a highly motivated and flexible individual to perform Network Administration within the Thomson Reuters Global Network Operations Center.
Essential Day-to-Day Responsibilities:
· Technical Knowledge and troubleshooting experienced of LAN, WAN and Telecom environments.
· Troubleshoot a variety of LAN, STP, HSRP configurations.
· Maintaining Data Center connectivity
· PIX firewall monitoring.
· Network monitoring
· Coordinating with service provider for the network link availability
· Exposure to RAS and VPN connectivity
· Working experience in Catalyst high end switches and Cisco routers
• Experience in VOIP, QOS and Bandwidth monitoring and management tools
Additional Information
* Strong, clear and concise communications and speaking skills
* Problem Resolution Skills
* Strong customer service orientation
* Self Starter, Team Player
* Ability to work in a global virtual team's environment.
* Relevant experience of 2-3 years
Education: Requires an AA degree and/or equivalent related experience.
Required Skills
* Individual must have the ability to work in a highly visible fast paced environment with minimal supervision and SLA deadline responsibility.
* Thorough knowledge of IT environments including LAN/WAN communications, technologies and system hosting infrastructure and platforms is required.
* Must have strong hands-on Cisco troubleshooting skills
* Knowledge of Cisco equipment, HP Network Node Manager, Netcool and Opsware.
* Minimum of 2-3 years of related experience required and CCNA.
Working Shift: 1 PM TO 10 PM or 9 AM to 6 PM, 5 days (including weekends)