Argentina

Tareas

Multinational company leader in bio/pharmaceutical services is seeking for an IT Support Specialist

Job Description:

Analyzes, logs, tracks and resolves 1st Level Support issues, including triage of common user support issues for assigned applications
Monitor server/application log files and/or performance and escalate issues/errors to level 2
Run interfaces to transfer data from point to point and verify successful completion (includes RapidMart/Business Objects Data Integrator and custom developed interface tools)
Analyze logs and triage common errors pertaining to data interface failures
Assist with user access, group or role assignment set up activities for assigned applications
Assist level 2/3 staff with system testing of fixes (data issue fixes, application/interface configuration changes) for assigned applications
Performs troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved.
 
Qualifications:
                                                                                                                                                                                      Bachelor's degree in computer science, or related field preferred
Two or more years of experience in varied application support disciplines
 
Preferred Additional Skills:

Analytical and problem solving skills to troubleshoot systems problems, demonstrating a strong focus on attention to detail
Good working knowledge of MS Office suite (Outlook, Excel, MS Communicator, Access)
Aptitude for using web-based applications, including COTS.
Knowledge/basic level experience in using database query tools to view Oracle & SQL Server data tables via SQL (e.g. SQL Developer, TOAD, PL/SQL)
Familiarity with Windows Server Operating system
 

Schedule: 8.30 / 17.30 from Monday to Friday
City: CABA, Núñez

Every interested should send your resume in English to mmuras@itpsa.com.ar