Datacenter Operator Ssr - Parque Patricios

IT Resources

Publicado 30 de junio de 2020
Área Tecnologías de la Información
Tipo de puesto Full-time
Salario No especificado
Lugar de trabajo Capital Federal, Buenos Aires
Residencia Argentina

Requisitos para postularse

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IT Resources is looking for a Datacenter Operator Ssr to join a team of important company

 

Tasks/ Responsibilities:

  • Creation of Incidents, change and requests following ITIL best practices
  • Follow incidents until their final resolution
  • Speak and escalate to different teams to solve the issue
  • Interact with regional and Global Incident Manager for severity 1 incidents
  • Interact with top Customers for critical incidents
  • Check Monitor platform for events and alarms
  • Give Level 1 support for common/standard issues.

Requirements:

  • Experience in the IT Field
  • English Fluent
  • Knowledge of infrastructure technology (servers, network, databases)
  • Knowledge of ITIL processes
  • Experience using monitoring tools
  • Experience working with customers and relationship with internal departments
  • Experience working with incidentss
  • Desirable Experience as NOC operator

We provide:

  • Full time employment contract with IT Resources.
  • Company Transfer (Until the end of Quarantine)
  • First class Medical coverage.
  • Homeoffice, twice a week.
  • Lunch in company.
  • English courses in-company.
  • Discounts in education centers, gyms, bars, restaurants, bookstores, travel agencies, etc.

Workplace: Parque Patricios

Workday: Saturday, Sunday, Monday and Tuesday (Flexitime) from 20 to 8am

 

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